Frequently Asked Questions (FAQ)

Welcome to the Canvaly FAQ hub — your quick guide to understanding how our digital artworks, downloads, and partnership opportunities work.

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🖼️ About Our Digital Art

Q1. What is Canvaly by NorCal Goods?
Canvaly is a digital art brand under NorCal Goods, dedicated to creating modern, emotion-driven artworks that blend color, motion, and meaning. Every piece is designed to inspire transformation and style within contemporary spaces.

Q2. Are your artworks physical prints?
No. All artworks are digital downloads delivered instantly after purchase. You can print them yourself using Printful, Canva, or your local print provider.

Q3. What file formats are included?
Each artwork comes in high-resolution JPG and PNG formats at 300 DPI, optimized for large-scale printing. You’ll also receive multiple aspect ratios: 4:5, 2:3, 3:4, and 1:1.

Q4. Can I request a custom size or color variation?
Yes! Customization is available. Email custom@canvaly.com with your preferred size, color palette, or vision, and we’ll tailor it to your needs.

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💾 Downloading & Printing

Q5. How do I download my files?
After completing your purchase, you’ll receive an email with instant download links. Files are delivered in a compressed ZIP folder containing all formats and aspect ratios.

Q6. How do I print my artwork?
You can:

• Upload to Printful for professional printing and framing.

• Use Canva or a local print shop.

• Print at home if your printer supports high-resolution output.

Q7. Do you offer refunds on digital downloads?
Due to the nature of digital products, all sales are final. However, if you experience technical issues or file corruption, contact support@canvaly.com for assistance or replacement files.

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📦 Licensing & Usage

Q8. Can I use your digital art for commercial projects?
Our digital downloads are licensed for personal use only unless you’ve purchased a commercial license. For business, media, or design use, please contact licensing@canvaly.com.

Q9. Do you offer exclusive rights to certain artworks?
Yes, select pieces are available for exclusive or limited-edition licensing. Please email licensing@canvaly.com with your intended use.

Q10. Can I resell or redistribute your digital files?
No. Redistribution, resale, or sharing of Canvaly artwork files is strictly prohibited under copyright law.

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🎨 Custom & Collaboration Requests

Q11. Can you create a custom artwork for my brand or project?
Absolutely. We offer custom commissions for individuals, brands, and interior designers. Share your vision at custom@canvaly.com to get started.

Q12. Do you collaborate with interior designers or art curators?
Yes. Our Interior Design Partnership Program offers volume licensing, curated collections, and white-label opportunities. Reach out at designpartners@canvaly.com.

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📰 Media & Press

Q13. How can I feature Canvaly in my publication or article?
Visit our Media & Press Kit page or contact press@canvaly.com for approved images, artist bios, and brand assets.

Q14. Where can I learn more about the artist and collections?
Explore the About page to learn more about Chelsey Blakley-Hamilton, the visionary behind Canvaly, and discover the inspiration behind each collection.

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💬 Contact & Support

Q15. Who do I contact for help with my order?
Please email support@canvaly.com with your order number or issue description. We respond within 24–48 hours during business days.

Q16. How can I collaborate or partner with Canvaly?
We welcome partnerships with brands, media outlets, and creative professionals. Visit our Licensing & Collaborations page or email collaborate@canvaly.com.

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Need More Help?

Can’t find what you’re looking for?
📩 Reach out to us anytime at hello@canvaly.com — we’re happy to help you bring motion, emotion, and modern art into your world.

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Meta Description: Find answers to common questions about digital art downloads, printing, licensing, and collaborations from Canvaly by NorCal Goods.
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